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SHIPPING POLICY

Shipping Overview

We are committed to delivering your carefully curated selections with care and efficiency. Every order is processed within 1-2 business days after payment confirmation, ensuring your items are prepared for shipment promptly. Our team meticulously inspects each product category—from everyday essentials to specialized gear—to guarantee quality before dispatch. Depending on your location, carriers may vary to optimize delivery reliability.

Shipping Timeframe

Processing typically takes 1-2 business days, excluding weekends and holidays. Transit times depend on your region and selected shipping method. Domestic deliveries generally arrive within 5-7 business days, while international shipments may require 10-20 business days. Seasonal demand or carrier delays may occasionally extend these estimates, but we proactively monitor all orders to minimize disruptions.

Shipping Costs

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (maximum cart value: $9999).

All costs are calculated at checkout based on your order total and destination. Promotional periods may include temporary free shipping offers—check our homepage for updates.

Shipping Regions

We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Unavailable destinations include conflict zones and jurisdictions with complex import regulations. During checkout, enter your address to confirm serviceability. For remote locations, additional carrier surcharges or extended delivery windows may apply—contact [email protected] for pre-order inquiries.

Order Tracking

Once shipped, you’ll receive a confirmation email with a tracking number and carrier link. Monitor your package’s progress directly through the carrier’s portal or via our Order Status page. If tracking details don’t update within 48 hours of shipment notification, check your spam folder or contact us for assistance.

Delayed or Lost Shipments

While rare, delays can occur due to customs inspections, weather, or logistical issues. If your order exceeds the estimated delivery window by 5+ business days, contact us at [email protected] with your order number. For lost packages, we initiate carrier investigations after 15 business days and provide replacements or refunds per our Refund Policy.

Customs & Import Duties

International customers are responsible for any customs fees, taxes, or import duties levied by their country. These charges are separate from your order total and typically payable upon delivery. We declare all packages at full value and cannot mark items as "gifts" to avoid fees. For estimates, consult your local customs office—rates vary by product category and destination.
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